Refund Policy

Last updated: 16 July 2026

WorkPulse is operated by Mr Wambi. Paid subscriptions to WorkPulse are sold and fulfilled by our online reseller Paddle, who acts as the Merchant of Record and processes all refunds on our behalf.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all paid WorkPulse subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your original order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund you can:

1. Visit paddle.net, look up your order using the email you used at checkout, and request a refund; or
2. Email us at officialworkpulse@gmail.com from the address on your order and we will help arrange the refund with Paddle.

Approved refunds are returned to the original payment method. Please allow a few business days for the refund to appear on your statement, depending on your bank or card issuer.

Cancelling a subscription

You can cancel your subscription at any time through the billing portal accessible from within WorkPulse or via paddle.net. When you cancel, your subscription remains active until the end of the current billing period and will not renew after that.

Refunds after the guarantee window

After the 30-day window, refunds are handled at our discretion and in line with Paddle’s Refund Policy. Contact us if you believe you are entitled to a refund because of a service issue and we will review your request.

Contact

Mr Wambi (trading as WorkPulse)
officialworkpulse@gmail.com

See also: Terms & Conditions · Privacy Notice