Terms & Conditions

Last updated: 16 July 2026

1. Who we are

WorkPulse (the “Service”) is operated by Mr Wambi (“WorkPulse”, “we”, “us”, “our”), a sole trader trading as WorkPulse. By creating an account, accessing, or continuing to use the Service, you (the “user” or “you”) agree to these Terms & Conditions. If you do not agree, do not use the Service.

2. Authority and eligibility

If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that entity to these terms. If you are using the Service as an individual, you confirm that you are of legal age to enter into a binding contract in your jurisdiction.

3. Description of the Service

WorkPulse is a cloud-based workspace platform that lets companies manage employees, tasks, attendance, leave, approvals, announcements, events, files and related operations, with optional AI-assisted features.

4. Accounts and credentials

You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. You must provide accurate information when registering and keep it up to date.

5. Acceptable use

You agree not to misuse the Service. In particular, you must not:

• use the Service for any unlawful, fraudulent, deceptive, or harmful purpose;
• send spam, phishing, or unsolicited bulk messages;
• infringe the intellectual property or privacy rights of any person;
• upload or transmit malware, viruses, or other malicious code;
• probe, scan, or test the vulnerability of the Service, or breach any security or authentication measures;
• scrape, crawl, or otherwise systematically extract data from the Service; or
• attempt to reverse engineer, decompile, or circumvent any technical limits of the Service.

6. Intellectual property

The Service, including all software, documentation, designs, logos, and other content we provide, is owned by Mr Wambi and its licensors and is protected by intellectual property laws. Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with your selected plan. You may not resell, redistribute, or sublicense the Service.

7. Your content

You retain ownership of the data and content you or your team upload to the Service (“User Content”). You grant us a limited licence to host, store, process, and transmit User Content solely to provide and improve the Service and to comply with law.

8. Payments, subscriptions and taxes

Paid subscriptions to WorkPulse are sold and fulfilled by our online reseller, Paddle. Payment, billing, subscription renewal, cancellation, tax collection, invoicing, and refund mechanics are governed by the Paddle Checkout Buyer Terms and Paddle’s Refund Policy. Subscriptions renew automatically at the end of each billing period unless cancelled. See our Refund Policy for how to request a refund.

9. Paddle as Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

10. AI features

Some features of the Service use artificial intelligence to generate suggestions, summaries, and other outputs based on prompts and workspace data. You are responsible for your prompts, for how you use outputs, for verifying the accuracy of outputs before relying on them, and for ensuring you have the rights to any content you submit as input.

You must not use AI features to generate illegal content, hate speech, harassment, sexual content involving minors, deepfakes intended to deceive, malware, or content designed to jailbreak safety controls. We may filter, refuse, or remove outputs, restrict content, and suspend accounts for violations. AI outputs may be inaccurate, incomplete, or out of date and are not a substitute for professional legal, medical, financial, or other regulated advice.

If you believe content on the Service infringes your rights, contact us at officialworkpulse@gmail.com and we will investigate and act on valid notices, including terminating accounts of repeat infringers.

11. Service availability

We work hard to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. Scheduled maintenance, third-party outages, and events beyond our control may affect availability.

12. Warranties and disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available” and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid to us for the Service in the 12 months preceding the event giving rise to the claim. We will not be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profits, revenue, data, or goodwill. Nothing in these terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.

14. Indemnity

You will defend, indemnify, and hold us harmless from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your User Content, your unlawful use of the Service, or your breach of these terms.

15. Suspension and termination

We may suspend or terminate your access to the Service, with or without notice, for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may cancel your subscription at any time through Paddle. On termination, your right to use the Service ends immediately; we may delete User Content after a reasonable retention period, and you are responsible for exporting data you wish to keep before termination.

16. Governing law and disputes

These terms are governed by the laws of the jurisdiction in which Mr Wambi is established, without regard to conflict of laws principles. The courts of that jurisdiction will have exclusive jurisdiction over any dispute, subject to any mandatory consumer rights available to you where you live.

17. Assignment

You may not assign or transfer these terms without our prior written consent. We may assign these terms in connection with a merger, acquisition, or sale of assets.

18. Force majeure

Neither party will be liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, civil unrest, labour disputes, or failures of third-party providers or networks.

19. Changes to these terms

We may update these terms from time to time. If we make material changes, we will notify you through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

20. Contact

Questions about these terms? Contact us at officialworkpulse@gmail.com.

See also: Privacy Notice · Refund Policy